Privacy policy

Welcome to Streetianity. We are committed to protecting your privacy. This privacy policy explains how personal information is collected, used, shared, and protected when you use our website and services. By using our website, you agree to the terms outlined in this policy.

1. Information We Collect

When you visit our website, purchase products, or sign up for courses, Streetianity may collect the following information:

  • Personal Information: First name, last name, email address, postal address, phone number, and payment details provided during purchases or course registrations.
  • Technical Information: IP address, browser type, operating system, and other data to improve the user experience.
  • Customer Interaction: Information on how you use the website, such as which pages are visited and which products are viewed or purchased.

2. How We Use the Information

Streetianity uses personal information for the following purposes:

  • To process orders and deliver products or services that have been purchased.
  • To send updates on orders and relevant information about products and services.
  • To improve the user experience on the website by analyzing behavior and tailoring content and marketing.
  • To handle customer service requests and inquiries.

3. Communication via Email

As a customer, you will receive emails with important information, such as order confirmations, tracking details, password resets, and other updates related to your account. This communication is necessary to provide our services and does not require your consent.

We also use email for marketing purposes. If you have provided your consent, you will periodically receive newsletters with information from us. You can unsubscribe from these newsletters at any time by clicking the unsubscribe link in the emails.

4. Sharing of Information

Personal information is not shared with third parties unless necessary to provide services. This may include:

  • Payment Processing: Third-party payment services are used to handle transactions in accordance with strict security standards.
  • Production Partners: External suppliers who produce and ship products will receive only the necessary information, such as your name and delivery address.
  • Shipping Services: Your address and contact information may be shared with shipping companies for product delivery.
  • Technology Partners: Services that manage the website, handle analytics, and provide support have access to the necessary data to perform their tasks but cannot use the information for other purposes.

All third parties are obligated to protect your personal information in compliance with applicable laws and agreements.

5. Security

Streetianity uses a secure e-commerce platform that ensures your data, including payment information, is protected through encryption technology (SSL). The platform adheres to industry standards for data security, and personal information is stored securely against unauthorized access, loss, or misuse.

While we take measures to protect your data, no system can guarantee 100% security. Users are encouraged to use strong passwords and protect their login information.

6. Your Rights

As a user, you have the right to:

  • Access the personal information that is being processed about you.
  • Correct any inaccurate or incomplete information.
  • Request the deletion of personal information that is no longer necessary for the purposes it was collected, subject to certain legal obligations.
  • Restrict the processing of your information or withdraw consent where applicable.

To exercise these rights, please contact Streetianity at the email address provided at the bottom of this policy.

7. Cookies

The website uses cookies to improve the user experience. Cookies help Streetianity understand how visitors use the website, allowing us to tailor and enhance our services. You can control the use of cookies through your browser settings.

8. Changes to the Privacy Policy

Streetianity reserves the right to update this privacy policy at any time. Any changes will be published on this page. We encourage you to review the policy regularly to stay informed on how your personal information is protected.

9. Contact Information

If you have any questions about this privacy policy or wish to exercise your rights, you can contact Streetianity via email at: hello@streetianity.com